Letshego Uganda unveils brilliant new app for customers

Letshego Uganda digitizes its services through the LetsGo app that has been unveiled to further improve convenience and give customers a great banking experience too. The launch of the LetsGo app during the pandemic allows customers to access the company’s financial services at their fingertips.

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Letshego Uganda CEO Giles Germany Aijukwe said, “Since Letshego is a customer-centric business, it’s incumbent on us to design products and services that factor in convenience, diverse product/service offerings, and competitive edge and above all-provide a seamless experience. With the LetsGo App, I have no doubt all the aforementioned will be met. I am elated and optimistic for Ugandans.”

Roger Mugisha, Head Corporate Communications at Letshego says with LetsGo, Ugandans, starting with civil servants under the brand’s established Deduction at Source (DAS) model, will be in charge of their finances digitally. “Companies are in a constant cycle of creating and monetising value. Digital transformation fundamentally changes how companies create, monetise and defend value-giving companies the much-needed competitive edge. While digital transformation is important, the first step is to understand what digital transformation means to your company depending on its maturity, industry, competition, value chain and ecosystems.”

Founded in Botswana, Letshego Group is an African multinational that has existed for more than 21 years ago by offering loans to government employees.  Today the Group has over 3,000 employees comprising more than 21 nationalities and supports public and private sector individual customers, as well as micro and small entrepreneurs. 

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Letshego has operations in 11 sub-Saharan African markets, including Eswatini, Ghana, Kenya, Lesotho, Mozambique, Namibia, Nigeria, Rwanda, Tanzania and Uganda.

Many organizations have shifted their services online as a result of the pandemic due to restrictions as efforts to curb the spread of the novel coronavirus. Seeing that financial services are some of the most crucial, it is important that they remain accessible to customers despite the ongoing situation.

“Digitization is no longer a revolution but it’s a part of everyday life. Having recently celebrated Africa Day, and as we navigate our way through a global pandemic, there is no better time than now for Letshego to be inspiring confidence in our unique strengths as a continent, encouraging collaboration to overcome our challenges, and inspiring courage for us all to rise up, “ said Andrew Fening Okai, Letshego’s Group Chief Executive.

Financial services going digital

In recent events, banks have shown effort to automate most of their services. This has happened successfully through partnerships with telecom companies in Uganda as they have launched digital services that can serve the customer base better.

MTN Uganda partnered with Absa Bank to introduce a new mobile money payment functionality known as MTN MoMo Pay on Absa Point of Sale (POS) machines/terminals. The service is open to all MTN Uganda mobile money account holders, who can now make payments on any Absa POS machine, regardless of whether they hold an account with the bank.

Read more: MTN Uganda partners with Absa Bank to launch new mobile money functionality

KCB Bank Uganda and Airtel Uganda team up to launch a new mobile money product. The new product dubbed Super Saver is an initiative that will enable customers to earn certain cuts on regular savings. The partnership’s primary goal is to provide easy access to Airtel Money float funding and to encourage everyone to save in a simple way.

The newly unveiled digital products as KCB Bank Uganda and Airtel Uganda team up include Instant Unsecured Mobile Loans, Regular Savings and Fixed Deposit Savings Accounts that enables customers to borrow mobile loans for as low as shs300 and earn interest on savings for as high as 9%.

Read more: KCB Bank Uganda and Airtel Uganda team up to launch new savings product

READ: Xente facilitates digital payments, helps businesses manage expenses

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