The e-hailing company continues to clarify that it only accesses data for the purposes of improving user experience through a number of ways like managing accounts and providing personalized services to the customers.
NITA-U recently carried out an investigation into claims that user data was unlawfully accessed and sold to third parties. After a thorough investigation on user data protection, NITA-U confirmed that there was no selling of any customer data.
In the digital era, its important for online companies to ensure transparency when it comes to how they user customer data and access it. Most users worry about how these online companies use their data since they have free access to it and whether the data will be safe and secure as this is one of the main features of the internet regarding users’ data.
SafeBoda Co-founder, Ricky Rapa Thompson responded to this report saying, “We are excited to be part of this process. SafeBoda as a tech start-up founded in Kyebando, Kampala would like to thank NITA-U for the support to ensure compliance with the Data Protection and Privacy Act 2019.”