The Uganda Police Force launched the online application for the certificate of good conduct effective 17th of May 2021. In this article, we shall cover how to apply online for a certificate of good conduct in Uganda. By automating such a process, it reduces time spent to get the certificate and also allows applicants to track and know the status of their applications.
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Here is how to apply online for a certificate of good conduct in Uganda
1.Visit UPF website on www.upf.go.ug and click on the Services tab and select Certificate of Good Conduct option OR type service.upf.go.ug/certificates in the browser.
2.Click on Register button to create an account. (This applies to applicants using this application for the first time and have never created an account in this application, those with accounts click the Login Button). It’s important to note that you require an active email to Register.
3.Please agree to the terms and conditions by clicking in boxes on left and click next until you click the Agree Button.
4.Fill in all the required fields to enable you create an account as shown below.
5.Open your email to activate your account. A link will be sent to you where you are required to click it. Without clicking this link your account will not be activated and you will not be able to login.
6.After activating your account, the system will open a login page where you are required to login in with your created account as shown below.
7.In case you forgot your password, click on the forgot password link to reset your password.
8.After logging in, the system will provide you with three (3) options as shown below.
Please note:
a) New Applicant is for those who are starting the application process. This process will take you up to a level of making payment for the service you are applying for.
b) Complete Application is for those who have gone through part 1 (New Applicant) and have already paid for the services they are applying for.
c) Returning Applicant is only for those who are renewing their certificates after expiring.
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STEP 1:
9.After clicking New Applicant Button, fill in all the personal details and all field with a red star are mandatory. After entering all information click Proceed Button.
10.The system will open a payment page as shown below. Choose the service type you are applying for and the mode of payment. In the modes of payment, “Cash” means payment over the Bank counter. After, click the Apply for service Button.
11.The system will provide a preview of the data you entered to confirm that it’s the correct information. Where the information in the preview window is incorrect click the Back button to edit your data. But where the data is correct, then click the Submit Button.
Take note that this is the last chance to edit your information before it is submitted.
12.The system will generate a payment slip for you with a Payment Registration Number (PRN). Print it and take it to any bank for payment or pay with any other payment mode you chose in the previous stages. You will also receive an email with PRN details.
After payment, you will receive an email message confirming your payment. And this is the last activity of the New Applicant process. Log out of the system.
STEP 2:
1. Login in the system using your email and password you created as shown below.
2.The system will open options page and choose the Complete Application button as shown below to proceed to booking
3.Select the application you paid for and click proceed as shown below.
Please note: You will not be able to proceed if your application is not paid for.
4.The system will open a page with different options to choose from depending on what you wish to do as shown below.
5.Choose the Book for an Appointment option to book for your preferred date you wish to go to Interpol for Fingerprint capture. Select the date from the Calendar and click the Confirm Booking Button. You will receive an email confirming the date that you have selected together with the requirements to go with. Please note: Do not select public holidays.
6.After Booking, click the Back to Main Page button for more options as shown below.
7.Choose Print Receipt option to generate a receipt.
The receipt below will be generated after clicking the Generate Receipt Button. Print it as it will be required when you visit Interpol on your appointment date.
8.Go back to main page and select the Application Preview option
Also print this preview as it will be required on the day of your appointment.
9.Go to the main page and choose the Application Status option. This will help you to know the stage at which your application is at.
For applicants from outside Uganda, the process remains the same but the mode of payment is only by visa or master
cards for the 30USD.
The fees remain unchanged for the two certificates, that is 76,000shillings for the certificate of good conduct and 23,000 shillings for the police clearance.
For more information on how to apply online for a certificate of good conduct in Uganda, go to this LINK.
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