Google reveals how to fix the Gmail app crash
G

Gmail experienced an outage earlier this week as the app failed to open for a number of Android users according to complaints on social media. The outage that started on Monday evening continued throughout to Tuesday morning as many reported failures of the apps to load. The tech giant has shared a few tips with internet users on how to fix the Gmail app crash and other apps that might have crashed too.

Also read: How to add expiration dates to emails in Gmail with a few simple steps

Google rarely shares the actual causes of these outages that have become more rampant recently with the last major outage reported in December 2020 where all the Google apps were down. The problem apparently stemmed from a bug in a previous version of Android System WebView, a system component that lets Android apps display web content. Now the company says the recent outage that lasted for roughly 7 hours experienced by some Android users this week has been resolved since it managed to trace the root cause. Below, are a few steps you can follow from Google on how to fix the Gmail app crash and other apps that crashed.

How to fix the Gmail app crash and other apps that crashed recently

Google shared the steps on how to fix Gmail and other apps that crashed recently. Just head to Google Play to update Android System WebView and Google Chrome.

Read also: How to export and delete saved passwords in Chrome

Here are the steps Google laid out:

With these few steps on how to fix the Gmail app crash, you’ll have everything back to normal.

“We apologize for the inconvenience and thank you for your patience and continued support,” Google said in the final update on its Gmail status dashboard. “Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.”

Read more: How to read articles on Medium for free

Read more: How much does Facebook know about you?

READ: A glitch in Zoom’s screen sharing feature raises security concerns

Stay on top - Get the daily news in your inbox